1.Voltage

Can you change the voltage and plug?Our voltage is 110V or 220V,and our plug is EU,US or others.
Yes,we will change the voltage and plug according to your shipping address.

2.RMA

Hi seller,I bought one device from your shop before,but it is broken now under warranty,can you help me repair it?

Yes,please send the defective device or wrong device to our Chinese address(please contact our salesman).
Once we received it,we will send you the new replacement or refund immediately.

3.Warranty

I bought your product 7 years ago,but it's broken now,can you repair it?
Oh...Dear friend,our warranty is 1 year,would you like have a try of the newest one?

4.Samples

Hi,man,I love your products too much,can you send me an exsiting sample to test?I will place big order in future.
Hi,my friend,we can send you an existing sample,and the sample charge is lower than the retail price,if you need custom products,please contact our salesman.

5.Shenzhen Shop

Hi,brother,I am going to Shenzhen,China,can I visit your shop?
Yes,my friend,welcome to our shop,you can have a try of your favorite devices,and it would be better if you could inform me in advance,so I can prepare for your needed devices.
Shop address: 4F9,No.3018,Gume,Wanshang Electric City,Huaqiang north road,Futian zone.Shenzhen,China.
T:86-0755-82521355