Questions

Answers

1

what is the MOQ?

1*40HQ usually

2

what is the delivery time

within 45days for first order, 35 days for repeat orders.

3

what is the payment terms?

1.T/T: 30% as deposit, balance before shipment

2.L/C:100% L/C irrevercable at sight

3.Negotiable

4

What is the gurantee of your products?

We offer 2 years for the whole unit and 3 years for main parts. We can send the parts free on condition that there is any breakdown with convincing evidence

5

what is the packing of the products?

Strong export carton

6

Can you do our brand?

Yes, we can.

7

what is the material of the logo

As customer's requirement

8

Which kind of voltage and frequeency is available

220V/50HZ& 110V/60Hz 220V/60HZare available, OR others as customer's requirement.

9

Can you do our country's plug?

Yes,we can

10

Can you make the printing artworks(such as user manual/packing/rating label) in our language?

Yes we can.

11

Can you offer CKD/SKD for your products?

Yes, we can do CKD/SKD.

12

Can we order samples?

Yes, Sample is available

13

how about your after-sales service?

In general,we will provide 1% spare parts for free together with your bulk products and according to our experience ,they are enough for you.