Q1: What is the Warranty for Shiningworth hot new products ?
A: All products have 1 year warranty.we offer best after-sale service,try our best to support all the customers 

Q2:What's the lead time?
A: samples ready with 1-2 days after got the payment . Mass production within 25 days. To keep customers informed if delay with irresistible reason.

Q3:Is Shiningworth a factory?
A: Shiningworth is a professional android smart ott tv box high-tech factory , more than 7 years experience for media player and one of the first company who start to produce tv box. With strong R&D department ,all the products are designed ,produced by ourselves. The original factory who designed hot mx m8.

Q4: Any license to export?
A: Yes,All of our devices are with HDMI,CE,ROHS,FCC certfiicates.

Q5: Does the device pre-install Kodi(XBMC)?
A:Yes, All our boxes pre-installed the latest verision Kodi.Welcome your customization order.

Q6: Does the device have Root access as superuser?
A: Yes,All our boxes with root opened ,you can log

Q7: What kinds of OEM/ODM you can offer?
A : Customized packing, Logo printing, UI change, Booting image, pre-installed APP, software and hardware change, board design etc.