Benefits

Where to use?

Electric far infrared panels are widely used in bedroom,living room,dining room,sitting room,office,shops,school,library,hotel,pubs,cafes,restuarant,theatre,flower shops, and other buildings.

OEM Service

As mentioned five standard sizes, . Other sizes and powers are available in OEM production. Please send us your requirements and we design and quote your individual panel.

Installation

The installation of the infrared heating panels is very easy – simply screw fix to the wall or ceiling and hard wire into an electrical circuit; or position near a plug socket. Note: If installing in bathrooms, they need to be hard wired into the circuit and connected to an external switch or timer or IP rated thermostat approved for bathroom use.

Delivery

The courier will dispatch the infrared panels within 24 hours of placing the order and so delivery should be within 1-2 working days.

Packing for infra panel heater

Independent Non-woven fabric bag + Individual colour inner box 
5pcs per carton, Pallets if needed

Delivery and Shipping for infra panel heater

A, By Express (DHL, TNT, FedEX, EMS)
For small orders, we will send the goods by Air Express to your door. This will only take 3-5 working days to reach your end.
B, For big orders, We will send you the goods by Sea to your close sea port.

This way will be very cheap and but it will take about 10-30 days, based on your location.
Normally, we will send the goods within 3-7 working days after your payment. As we are factory, after you place the order, we will need time to make goods for you. So for small orders or big orders, we all need about 3-7 working days.

Perfect Service for infra panel heater

Service before sale:

• Quick Response—Our sales team will response to any sort of questions from customers within 1 hour during working time.
• Consulting—Our sales team would offer the suitable model for you, based on your requests, also offer the professional suggestions.
• Quotation—Our sales team shall quote you price soon based on your different terms.

Service during sale:

• Customize Service—We can print any image for clients who want customizable image of the panel surface.
• Packaging Service—Each piece of our heater will be packaged in a box individually with outer carton. Relevant protection materials will be applied to protect against dampness, moisture, shock and rough handling. On the packaging, the brand name and logo can be designated by purchasers if necessary.
• Transportation Service—We will recommend the most reasonable shipping solution according to customers' order quantity, delivery address and goods weight. Our staffs will help calculate the exactly freight cost once customers decide the order quantity and the mode of the transportation.

After-sales Service

• 30 days replacement—For items with DOA issue within the first thirty days from the purchase date, we will provide a replacement.
• 5 years warranties —During the warranty period, we will be responsible for repairing products with problem for free.

• Telephone return visit—For clients who bought our products, we shall call back during 6 months after sale, to collect client’s new comments and ideas.