FAQ

Q: How to get sample?

A: You may contact our customer service, we will send sample after you pay the sample fee. If you have an order for us, the fee can be refunded. If there is no order, the sample fee will be refunded to you when you send the sample back to us, the shipping fee is paid by you.

Q:Accept cash on delivery(COD)or not?

A:Sorry, we don’t accept COD. We have many customers from many countries and deal with many orders every day, so we use 30%T/T as deposit to confirm order, 70% paid against B/L copy.

About Service we provide

Professional sales team 

All the sales have 10 years export experience to ensure deal with professional issue

All the inquiry will get our in 24 hours

We own OEM team and design team:

The design team which set-up in 2003 year which match with our mould department directly

We supply OEM service including 3D design ,hand –craft sample, mould, Technics suggestion etc

We will keep OEM production not sell to other in agreement term

After service:

We respect your feed back after receive goods

We will deal with your complain within 48 hours