After-sales Policy(worldwide):

Feng Lighting warrants all our product against defects in materials and workmanship for a period of ONE (1) YEAR from the date of received the goods.

If a defect exists, Feng Lighting will

(1)   Within 7 days, replace new one, product & shipping free of charge.

(2)   Warranty:

Option A. One(1) year, replace new one,product free of charge. Customer shall be responsible for the shipping charges.

Option B.One(1) year, we will help customer to repairs it, replacement parts free of charge, shipping charges at 20$.

(3)   Lifetime after-sale service and technical support.

## All the defect products/parts,we request or insist our customer send us back for our further research & study. We will pay the send back shipping fee.

• Battery Powered & Wireless DMX
• Wireless and Wired DMX-512 protocol
• Built in 2.4G receiver / transmitter for wireless DMX operation (Optional: WDMX)
• 126 auto jumping channel frequencies, high anti-jamming ability to ensure work reliability
• 7 ID codes for multiple transmitters and receiver use
• Operation menu with function buttons and DMX control mode
• LED display for address and function setting
• Master / Slave Synchronization via wireless and wired
• Built in microphones for sound active mode
• LED chases (Adjustable Speeds)
• Dual eye bolts for safety cables
• Compact for low visibility
• Versatile LED wireless lighting fixture

Detail Description:

Effects and Used Occasion:

Packaging details: Carton or Flight case.

Shipping method: Express, by Air or by Sea.

1. Providing High quality products and best price.

2. Samples can be sent out within one week.   

3. Free parts offered with order.

4. Lifetime after-sale service and technical support.

5. Customize your logo on cases freely.

6. Warranty 1 year.  

Certificates:Our Market:

1. Q: Are you a manufacturer or trading company?
    A: We are a professional stage lighting manufacturer.

2. Q: During long period's of non-use, how to protect battery?
    A: Please charge, discharge or use sometime.

3. Q: What’s battery life?

    A: Battery can be recharged at least 500 times.

4. Q: How far wireless DMX operated?
    A: At least 400m distance.

5. Q: How does your factory do regarding quality control?
    A: Quality is priority. We have QC Department for quality inspection from beginning to the end. And we have got CE,FCC, RoHS Certificates.

6. Q:How to place order, please provide your purchasing process?
    A:1. Our professional sales representative will help you on order details
       2. PI will be prepared and sent for your confirmation. 
       3. Please send back us PI with signature and bank receipt if payment sent. 
       4. There will be pictures sent to you during and after production finished.
       5. Shipping will be arranged after balance received.

Warmly Reminding:

1.To reduce the risk of electrical shock or fire, do not expose this unit to rain or moisture.

2.Disconnect from main power before making any type of connection.

3.During long period's of non-use, disconnect the unit's main power.

                                         Welcome your inquiry