Shippment

a. The products will be shipped by UPS/DHL/FEDEX, which will

take 4-5 work days for delivery.

 b. Item will be shipped out within 3-5 business days after we

received the payment.

 c. Please note that we are unable to take any responsibilities for any customs delay or tax.

But we often take your orders as gifts/accessories/samples with low value so that you can avoid some taxes. So when you place your orders, please tell us your local customs, then you will be requested to pay import taxes. We will do all we can do as to your request to be your best supplier.

vivi power bank

1.Sample order within 1-2 working days;

2.Mass order 3-7 working days according to different quantities;

3.OEM 7-10 working days after receiving your sample confirm

SHENZHEN BANGDEWEI BATTERY TECHNOLOGY CO.,LTD

ADD: The East 4th Floor, Road 17 Huating DaLang, HuaTeng Industrial Park, LongHua New District,ShenZhen City

Tel:+86-0755-29011560-806 Fax;+86-0755-28126861 CONTACT: Mavis

skype: maviswang.123

a. No refunds are offered. Only defective goods are offered exchange within 1 month since goods delivered

b. All items required exchange or fully refund should be returned back to us with the original package and no signs of abuse or damage, we will issue refunds or exchange after receiving the returned items

c. Short-shipments, DOA (Dead On Arrival) and Deviations products must be reported within 7 days from delivered date

d. Buyer is responsible for the returned shipping charges

e. All unauthorized returns will not be accepted.

If you find any defective goods, please follow the rules below to ask for exchange:

1. E-mail to us to get the Return Merchandise Authorization (RMA) number, please include the item number on the e-mail.

2. Send the items back to us and tell us by e-mail.

3. We will exchange the items after receiving the returned package.

vivi power bank

keep your power bank operating to its fullest porentual,make sure to do as following:

1. Please fully charged before you first use the power bank;

2. Re-charge your power bank once every three months when it is not in use.

3. keep your power station dry and away from moist andcorrosive materials.

4. Do not wash the power box with harshchemical,soaps or detergents