1. 1. Why remote monitoring is not smooth?

You should choose suitable resolution to watch according to your Internet.

1. 2. Why SD card cannot save?

SD card must be formatted if this is your first time to use.

1. 3. Why Connection is not on the network?
   Select the correct connection way according to your network
2. 4. Why APP remote viewing SD card video is not smooth?

As a result of the mobile decoding ability are different, and you can adjust video equipment according to your mobile’s resolution

1. 5. How to find my password?

To press reset key with 10 seconds and Restore the factory Settings.

Company introduction:

Our company is a professional mini camera manufacturer with years's experience.we focus on mini dv, key camera,pen camera,glasses camera,watch camera,cctv camera,car dvr, sport camera ect.Here you always can get the best service,best price,best quality.

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Five advantages of our company:

1.We can arrange fast shipping if you need;

2.We always test products before shipping;

3.One year warranty,good after-sale service;

4.Various payment: Paypal,Western Union,TT,Money gram;

5.Our company has the trade assurance .