1. Q: How does your company do regarding quality control?
A: The quality is depend on the price,we have thousands of products, we can't promise that all the products have thesame quality,for we need to satisfy different customer's requirements, some one needs high quality, some one needs low price ,it's according to your requirements !
2. What is Quality warranty ?
Usually before pack the goods,we will check the goods strictly one by one to make sure all the goods have no problems.But if you still receive broken goods, please take pictures and sent to us ,we will check and confirm it belong to quality problem,we will sent a new one for you in next order or the price can be reduced in next order.
3. Q: Can you give me a discount?
A: We mainly do wholesale service, our policy is that bigger quantity,cheaper price, so we will quoto you the best price based on your order quantity.
4. Q: The shipping cost is too high, can you give me more cheaper shipping cost or free shipping?
A: When we calculate the shipping cost for you, we will use the cheapest and safest courier, and it is shipping company who ask us to pay, we can't give you any cheaper or free, pls kindly understand.But we can promise that we will not ask you to pay more shipping cost, if you think it is too expensive, we can use your own shipping company or agent in China which is cheaper,it is ok for us as well.
5. Q: How can i believe that after i payment you can send the goods to me?
A: First of all, if we did not send the order out after receiving the payment,you can make a complaint on alibaba,alibaba will judge for you;Then, we are gold supplier on alibaba for years, you can see no bad feedbacks or complaint ,we are trustable and reliable supplier.