nout Table

The profile:(Basis on customer’s require to design)

 Packing and Shipping

FAQ:

Q: Do you have after sales support?
A: Yes, we are happy to give advice and we also have skilled technicians available, We need your machines running in order to keep your business running.

Q: Once we've bought a machine from you, are you able to supply us with material?
A: We can assist you in finding the appropriate materials to suit your machine

Q: Do you sell only standard machines?
A: No, most of our machines are built according to customers specifications, using top brand name components

Q: Do you have a warranty on your machines?
A: One year warranty excluding electrical components. 

Q: What sales terms do you have?
A: Terms mutually agreed on and we do accept Letter of Credit by pre arrangement. 

Q: Do you have instruction manuals?
A: We provide you with instruction manuals, electricity layouts, civil requirements, and machine 
drawings

Q: Once a machine arrives at our factory what happens then?
A: We will send you a technician or engineer that will commission and install your machine, with training for your staffif required at a separate fee. 

Q: My current machine rollers need to be replaced. Would you be able to assist me? 
A: Yes. Send us your profile and specifications then we will manufacture the rollers for you

Q: What kind of controls do you use on your machines?
A: AMS, Delta, Schneider, Siemens, and Mitsubishi

Q: What is your delivery time?
A: Depending on the type of machine, duration of 25 days to 185 days from date of order. 

Q: Do we receive any updates while machine is in the manufacturing process? 
A: Yes.Regular updates on progress will be sent to you.