Guarantee & Service:

Thanks for choosing Jubao! We possess the world-top service systm. It has the following contents:

1.Factory plant: we provide to arrange customer’s factory, complete line and material purchasing or guiding

2.Repairing Guarantee of product: we provide spare parts for machine, permanent payable maintenance programe, and one year maintenance for free for electromechanical.And we also will send engineer to buyer side according to customers.

3.Follow-up service of product: we will notice you since the product leaves the fact.

4.Customer Document: we have established a data base for all customers since the beginning of production.

5.After complete of engining: we help our customers train fountain equipment operatr for free.

6.Error treatment: the customer service department will take action immediately when they recieve any call and provide professional repairer to help you solve your problems as soon as possible.   

7.Regular feedback:we will visit the customers again to ask  for the suggestion to help improve our quality of service to make you satified.

About Us:

Established in 2006,Jubao is an enterprise that gathered the design, manufacturing, service in integral and has won the customer’s high opinion and approval by its excellent quality and top-grade services. Jubao concentrates on constructing and cementing the enterprise’s image and cultures of High Quality, Credibility, Innovation, emphasizing the team spirit, encouraging actively and insisting on the core value of Trust Worthiness, Practicality, Active, Innovation.

FAQ

1. Q: How about the quality?
A:We guarantee them for 1 year generally, but our customer used our machines for many years without problem.
2. Q: How long is your guarantee?
A: One year(Calculated from the equipment arrives at the customer’s side.).
If there is any problem within guarantee period (excluding cased by human's wrong action), we will send you spare parts for free.After this period we will definitely support you when needed. You will be welcome to contact us with any problem may happen.
3. Q: How should I order? What payment method do you accept?
A: Choose the products what you like, and send inquiry to us for more details (or you can call us, chat with us by online chat software such as TradeManager,Skype; Mobile chat software such as Whatsapp,Line,Viber,Wechat,etc.). After confirming all details and signing the contract, you can pay prepayment, then we produce machines after receiving prepayment. We deliver these machines by ship according to our agreement. We send the documents to you after shipment. We accept payment by T/T generally, and also accept L/C
4.Q: How can I get to your company?
A:We are located in Quanzhou City, China.
You can get a flight to xiamen International Airport.We will go to airport to pick you up. It takes around one hour from airport to our office. You may also come to our city by High Speed Railway train, we will go to train station to pick you up.
5.Q: Lead time?
Within 5-10 days after receive payment
6.Q: Packing?
PE film packing or fiber wooden boxes, suitable for International transportation

If you want to know more information about our products welcome to contact us in any time, And welcome to our factory!