Q:What’s your after-sales service and warranty?

A: We promise to bear the following responsibility when defective product is found:

1.12 months warranty from the first day of receiving goods;

2. Replacements would be sent with goods of your next order;

3. Refund for defective products if customers require.

Q:Do you accept ODM&OEM orders?

A: Yes, we provide ODM&OEM services to worldwide customers, we are able to customize housings in different styles, and sizes in different brands, we also customize circuit board & packaging box as per your requirements.

Q:What’s the MOQ?

A: MOQ is 10pcs for standardized products; for customized products, MOQ should be negotiated in advance. There is no MOQ for sample orders.

Q:How long is the lead time?

A: The lead time for sample orders is 3-5 days, for bulk orders is 5-15 days.

Q:Do you offer free samples?

A: Yes we offer free samples for testing quality.

Q:How to place orders?

A: 1. Email us the model, brand and quantity, consignee information, shipping way and payment terms;

2. Proforma Invoice made and sent to you;

3. Complete Payment after confirming the PI;

4. Confirm Payment and arrange production.

5. Arrange shipment.