Afterselling

1.We guarantee all our display, modules, spare parts (Silan Chip) for 3 years.

2.We provide technology training for free, which contains the operation and maintenance training of the LED screens in the factory.

3.After warranty , we also can offer you the parts for replacement at our bottom price.

4.After sales, if you have any problem about our product, you can inform us by Email, we will reply you at once when we get it and offer you a good solution to solve the problem.

5.We also could solve problems for you until it recovers well by remote control!
Operator tranning

The training class is mainly to assure customer have good use to products.It needs both of the buyer and sellerwork along with the contract.Seller is responsible for training Buyer how to operate LED screen software and some basic hanware maintenance knowledge when installing and testing being well-finished.The detail
training class information as below :
1.LED Screen basic operation principle

2.System operation procedures and management

3.The daily maintanance and safty caution

4.System software installation

5.Display information daily maintanance

6.Simple software failure treatment

7.Simple hardware failure treatment 

Important Knowledge of Led display

1. What is LED?

LED is sanded for Light Emitting Diode, a kind of semiconductor which is used to give and receive the electronic signal into infrared rays or light, using the characteristics of compound semiconductor. This is used for household appliances, remote controller, electric bulletin board, various kinds of automation appliances.

2. What are Pixel Pitch, Pixel Density, LED QTY, and Pixel Configuration?

Pixel Pitch is the distance between neighboring pixels.

Pixel Density is the quantity of pixels per square meter.

LED QTY is the quantity of LED lamps per square.

Pixel Configuration is the description of the consistence of a pixel, for instance, we use 1 red lamp, 1 green lamp, and 1 blue lamp to compose a pixel, the pixel configuration is 1R1G1B.

3. What are LED Type, Module size and Module resolution?

LED Type is the description of LED lamp, for instance, the brand, the shape in physical, the size of the lamp, etc.

Module size is the measurement of a module.

Module resolution is the number of pixels per module.

4. What is Drive ?

Method, driving IC and Power supply
Drive Method: always we use static, 1/4 scan, 1/8 scan, 1/16 scan, the latter one contributes to less brightness than the former. We always use the static outdoor, and use the different kinds of scan indoor.

Driving IC is the generic term for several kinds of IC, that are used to control the LED lamps, and as a bridge between the control system and lamps.

Power supply: a kind of device that used as a transfer from 220V AC into 5V DC. It always seems like a box in the cabinet.

5. What is viewing angle?

Viewing angle is the maximum angle at which a display can be viewed with acceptable visual performance. It includes horizontal viewing angle and vertical viewing angle.

Warm Notice

1. The unit price depends on the quantity, we can offer you at a competitive price.

2. Your inquiry related to our products or prices will be replied in 24hrs.

3. Well-trained and experienced staffs to answer all your enquires in fluent English.

4. Distributorship are offered for your unique design and some our current models.

5. Protection of your sales area, ideas of design and all your private information.