1. Why to choose your factory?

We have done these since 1980s, more than 30 years, with rich experience. We can provide you the high-quality products with the best price.

2. How could I know if your products’ specification is suit for our country power?

Our machine is custom made. We will make suitable voltage and frequency products according to your need.

3. What is your trade clause?

For the deliver type, we mainly handle it by FOB, CFR, CIF, EXW. It depends on the client’s need.

4. What is the valid of your price?

Because the cost and exchange rate changes rapidly, so all of our quotation for you is with 30 day valid. If you need any update price, please feel free to contact us.

5. What is the package for your products?

It is mainly made by Plywood package, carton package, wooden package.

6. Could I get spare parts?

We will enclose with some quick wear part for your order.

7. How do you deliver my orders?

As most of our products are heavy and large, by sea or railway is better. Airfreight or express can also be arranged upon request.

8. How long can you arrange delivery?

About 30 days after we received the deposit (30% by T/T in advance, 70% by T/T or L/C before shipment), all the machines will be ready. You are welcomed to test the machine in my factory or we send you video of your machine running.

9. What documents can you provide me for Customs clearance?

We will provide you with usual documents: Commercial Invoice, Packing List, BL. The other documents also can be provided upon request.

10. How about your after-sale service?

We have English Manuals for all products, which can help you to know the operation easily,

My technician is available to go aboard to install the machines and guide the workers of buyer how to operate and necessary repair, and give buyer a turnkey project.

Besides, for any question about the products, you can feel free to contact us for suggestion.

11. When I come to China, What services can you provide?

When you come to my city Zhangjiagang ( near Shanghai), we will provide you with the transportation support, take you to visit the factory, offer purchasing suggestions, show you the products, and for any other help you need, please feel free to let us know.

1. The plant layout
To provide customers with pre-project planning workshop, design.
2. Commissioning services
Send experienced engineers and technicians responsible for equipment installation and commissioning, to ensure normal production and customers.
3. Parts
It comes with one year of wearing parts when the device is shipped. In addition, we prepare an adequate equipment spare parts as inventory, customer ever need spare parts repair and maintenance of equipment, can quickly provide.
4. Technical training
To ensure that your technical staff to become familiar with the performance of the equipment, proper operation and maintenance procedures to master the equipment, provide on-site technical training, in order to facilitate customers faster and more comprehensive access to technology.