F.A.Q                                                                                       

1. How do I order and what service can I expect from you?
Pls send us your enquiry by an email let us know your demand and we can help you finish any purchasing task on baby and kids home textile items.

2. Do I need to come to your factory to order?
You are welcome to visit our factory at any time.But we can also do everything through email, phone and post if you don't have travelling plan.

3. Can I order samples first before placing the bulk order?
Yes, we understand that customers want samples first, and then need a sales period to collect orders from their customers. This is not a problem. You are welcome to order samples first.
However ,we will ask for a small amount of deposit in case the investment on new sampling as per your specification request is not a small one.But this deposit will be refund when bulk order fixed.

4. Do you give free samples?
Yes, samples are free when ordering in bulk. We ask for a deposit for the samples but this deposit will be refund to you when you place your main order.
On occasion,when we have stock of fabric or finished products, the 1st counter samples is free.

5. What is the lead time for samples?
If we're not in busy season, you order samples will be shipped to you 5-10days.

6. What is the lead time for delivery?
In general we're able to manufacture orders of a quantity of up to a few thousand items within 45-60 days since order of confirmation fixed.

7. Can I put my own label and logo on the products?
Yes, and you have two options:
1) Send your label design to us in PDF file and we make them for you.
2) Send your finished labels to us and we put them on the covers (free of charge).

8.Can you arrange sales package according to our request?
Yes. You are welcome to give us your instruction about detailed package.We are able to handle orders for shops with sales package.

9. What is the minimum order quantity (MOQ)?
Regarding wholesale general minimum order quantity (MOQ) of each design is 10 pieces per color.
For your special request color according pantone color with less MOQ, please let us know. We'd check with our warehouse. Pls contact us for detail.

10. Which textiles/fabrics can you work with?
  Dots minky soft fabric are normally use,cotton,knit is also ok. It's your choice and we could advice you if you wish for. We're able to source and work with most kinds of materials.

11. How many different colors can I order?
You can order colors you like of every design in Pantone color.
Different materials has different request on color dying or printing.Pls contact us for details.small order is workable .