1.What should I do if we are not able to operate the machine when we receive it?

Operation manual and video demonstration sent along with the machine to give instructions. Besides, we have professional after-sale group to customer’s site to solve any problems.

2. How could I get the spares on machines?

We will send extra sets of spares and accessories (such as sensors, heating bars, gaskets, O rings, coding letters). Non-artificial damaged spares will be sent freely and shipping free during 1 year’s warranty. 

3. How can I ensure that I get high-quality machine?

As a manufacturer, we have a strict supervision and control of every manufacturing step from raw materials purchasing, brands choosing to parts processing, assembling and testing. 

4.Is there any insurance to guarantee I will get the right machine I pay for?

We are an on-site check supplier from Alibaba. Trade Assurance provides quality protection, on-time shipment protection and 100% safe payment protection. 

5.What is the payment term?

30% T/T deposit and 70% T/T balance payment before shipping

6. How to place my order?

Just contact us via Trader Manager, E-mail, Skype or telephone to confirm the product, make the deposit then we will start to manufacture.

Contact information:

 Mark Ma

Mobile: +86-13711426052

TEL:+86-020-86099489

FAX:+86-020-86320291

WhatsApp&Viber: +8618819458641

If you are interested in our products or have any questions, you can directly give me a message or contact us directly, we will be in after receiving your information, will be the first time to contact you in time.