1.We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.  If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.

2.Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number.  As soon as we receive the items, we will repair or exchange them ASAP.

3.We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions.  If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund.  The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.

The buyer will be responsible for the shipping fees to return the items. 

Shenzhen Yongjiasheng Technology Co.,LTD. is a direct supplier of security cameras(CCTV,network IP,and AHD),video surveillance systems,and CCTV equipment (Closed Circuit Television ) for home, business and government.In addition to CCTV cameras and systems,we also manufacture network IP cameras,AHD cameras,and hundreds of video surveillance accessories.Most of our surveillance systems include DVR viewer software for Windows and Mac PCs,as well as mobile surveillance viewer apps for iphone, ipad,and Android devices.We offer many complete systems that are pre-configured and easy to install.

Our security cameras provides the best customer service & technical support in the industry.We also strive to provide the most competitive pricing possible on surveillance systems,security cameras,surveillance equipment,and DVR cards.