First 10 days and 10 days later

Juson apply for Alibaba Gold supplier,we sale LED grow light and LED aquarium light in alibaba only.

So that you can understand how much we value those products. Customers no need worry about our quality. Juson always do our best.

Q:  Can I have a sample order?
A:  Yes,we welcome sample order to test and check quality.
    Mixed samples are acceptable.

Q:  What's the lead time?
A:  Samples need 3-5 working days,mass products need 7-15 days.
     According to your order quantity.

Q:  How do you ship the goods and how long does it take arrive?
A:  Express(DHL,UPS,FeDex Or TNT).Air or Sea shipment is available depends on your need.
    It usually takes 3-7 days to arrive except Sea transportation.

Q:  How to precede the order if I have logo to print?
A:  We will prepare artwork for visual confirmation, and next we will produce a real sample for your second confirmation, finally if sample is ok, we will go to mass production. 
 
Q:  How to deal with the faulty?
A:  Firstly, our defective rate is less than 0.2%,so usually there is no problem for the lights.

    Secondly, we usually offer 2 years warranty(except some models of high-end for 3-5 years) for our lights.
    During the guarantee period,we will resend new lights with the new order for small quantity.If there are

    many lights don't work,we can repair them,then resend them to you.
    In addition,after 2 years warranty,we can help you to maintain the lights and collect some material costs.