Q:What factors I need to get a quotation?

    A: Raw material size, finess of finished material & ideal capacity for proper type. product material requirement (carbon steel Q235A, stainless steel SUS304 or SUS316,etc.) Voltage & Frequency(Hz) is also needed for a precise quotation.

Q:What is the real delivery time of your factory?

     A: 7 to 15 working days for general series products, meanwhile, batches products & customized products would need 10 days to 20 working days based on different situations.

Q: How do you ensure the quality of your products?

      A: Generally, our equipments are the most durable type in the industry, this is also the feature of the label impression of CWJX for most of our customers at home or abroad. We promise every equipment has a 12-24 hour's test running at least before shipment. 

Q: How do your after-sale service work if the product got damaged?

      A: In the gurantee time 12 months, our general after-sale service is changing the damaged parts for the customer, but if the damage could be repaired by slight cost, we would wait for the customer's bill for the fix cost and refund this part of cost.(note: Vulnerable parts do not include.)

Q: How could I trust your promise?

     A: Firstly, you may see the on-site check certificate by alibaba on our website ;Secondly, we attend at least 4 to 6 international industry exhibitions held in China annually, like the Food Ingredients China, China International Battery Fair, CPhI, ICSE BioPh China, ICIF China, etc. We usually met our customers there for negotiation;

Thirdly, company inspection always available, if you have any representative or you would like to come to our site, we offer free shuttle from Zhengzhou airport to our company, welcome your visit.

 You may also be interested in our other products such astumbler screen,round separator,centrifugal sifter,vibration elevator,call us or send email directly for details please!