Q1.Are you a manufacturer or a trading company ?

A:

We are a professional manufacturer of Pre-packing and after-packaged machine.

Q2.Where is your factory located ? How can I visit there ?

A:

Our factory is located in Shanghai City. From Pudong airport or Hongqiao airport

 Q3.How to support me if i don't know how to use it?

A:

Free training within the warranty by tel and mail or skype. We also can dispatch our
technician to customer’s company if customer agree the air ticket and hotel.

Q4.What's the pre-sale service of your company?

A:

Professional Advice about Market, machines, processing , materials, packing can be supplied.

Q5. What's the after-sale service of your company?

A:

1. Allocation chart 

2. Operation manual 

3. One year warrantee, life time maintenance with cost price.

4. Free easy broken spare parts 

5. First installation can be done by engineer.

6. Training workers in customer’s factory.

Q6. If machines wearing parts need changing, what should we do?

A:

We can offer the wearing parts all the time, and offer video.

Q7. What's the payment terms if we want to buy the machines?

A:

L/C, 100%T/T,T/T 30% down payment, 70% balance before delivery.