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FAQ:

1. Q: Can you make customized items?

A: Yes. Please provide us the samples or the sketches, then we could assist you!

2. Q: Do customized items charge extra money?

A: Yes. Because a new mould is needed to make for the customized item.

3. Q: How can I trust you and your company?

A: We have a factory and own physical stores with more than 20 years experience, so we have ability to assume the risk of the products quality.

4. Q: Are your products good quality?

A: Absolutely yes. Quality is our culture! We could control and promise every step of the production process.

5. Q: What is your turnaround time?

A: Generally two weeks or so. Actually it is according to your order quantity. But we could rush the order if you need urgently.

6. Q: May I have some samples for checking before ordering?

A: Yes. Samples are available if freight cost is prepaid.

7. Q: How will you solve when your factory do not have our styles?

A:There will be two methods. One is to make a new mould as your design, another is when you need urgently and we do not have enough time to make a new mould, then we could assist you to find the products from other metal factories.

8. Q: Are there any advantages at the product price?

A: Yes. We provide competitive factory direct price!

Any other questions, please feel free to contact us anytime: 

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