Our company use professional technology and have dedicated spirit of service and adhere to the  marke demand as the guidance,

customer demand is our duty, treat every customer as a partner, rely  on advanced technology, excellent team and modern management

as far as possible to provide the latest market information and the best service, to achieve a win-win situation for the pursuit of the goal.

1.For oversea market ,we are looking for long term business cooperation partner and win-win  cooperation relationship. So every machine

 we offer 1% total value as spare parts together with each  order and if there is some extra requirement on parts we will charge only parts fee .

2.For long term cooperation partners ,once ordered if some problems occurred the second time you can request from factory .

3.All parts once urgently required ,customers need to take the express charge 

4.We are honored to collect all feedbacks from worldwide and cherished your comments on our service  and products .

Q1: Are you a trading company or factory? 
A1: We are a kitchen equipment factory.

Q2: What's the MOQ of your products? Can I have a sample order?
A2: There is no MOQ,we welcome all customers from all over the world to use or sell our products.  Sample orders welcomed to test the quality.

Q3: How is the quality of the products?
A3: All the equipment are equipped with high quality spare parts to ensure the whole quality, safe,stable  

and pretty.

Q4: How to proceed if I want to print my own logo?
A4: First,please offer your logo design drawing and the position of the logo,next we will make a sample,

 then sample picture or send sample to you for confirmation, finally we will go ahead for mass production.

Q5: How about your packaging? Can you offer OEM packaging?
A5: Carton packing or wooden frame packing without fumigation. Yes, OEM packing also welcomed.

Q6: What's the lead time?
A6: For samples is 3~7 days,mass production time is 10~30 days(depends on your quantity).

Q7: How about your after sales-service?

A7: 1.Warranty: six months.

2.Maintenance policy: If there is defective in warranty, please collect them together and send pictures to us,

we will offer technical supports and spare parts according to the condition, and to discuss how to bear the

cost(freight).

Other Products : 

For Buyer : 

  Electric pasta cooker  is one of our factory main products. We (Venada )  specialize in making various  

kinds of hotel kichen equipment, like electric fry top, heated display cabinet, pasta cooker ,bain marie,

electric oven , sandwich maker, hotdog cooker , coffee maker, crepe maker , juice vessel, blender milk

shaker. waffle baker, soup pot, induction cooker, shafing dish and so on. Any question or suggestions

you have ,please contact us. Thank you!