PandaHall is a federation of Chinese factories and also the Chinese Small Merchandise online market. We retail and wholesale Beads & Findings including jade, silver, pearl, gemstone, lampwork glass and crystal items etc. We also can source many products for you. We are a Squaretrade Verified Seller. Whether you have a company of jewelry making or personal jewelry store, PandaHall can offer different solutions according to your needs.

PandaHall has a special logistics center for international business. All of the products management are completed in the center, such as purchasing, storage, sorts, tallies, distribution, inverts, loads, delivery of goods and series actions.

To enlarge our business, PandaHall has established a special display room for jewelry display, offering the overview of PandaHall's products for customers who visit our company.

PandaHall has a special lab with highly trained person to check the lead content in our products. The Lead-free inspect apparatus can check metal products very precisely and offer accurate content analysis report.

1. All product will be carefully packed to you in an elegant case or carton or other package.

2. If you special instructions for your order, pls contact us we are happy to help!

1 . What's the payment method?
Pandahall can accept the following payment methods: Escrow, PayPal, Credit Card (via GlobalCollect), Bank Transfer(the order value should be more than 100USD),  Western Union and Check.  

2 . How long will my order take to arrive?

Processing Time +Shipping Time

Processing Time: Including payment confirmation,prepare order, quality checks and packaging.

Shipping Time: The time it takes for the shipping company to deliver the package to you. Time depend on the type of shipping method selected.

 1. All the express delivery methods take about 3-7 working days to arrive;
 2. EMS: 10-12 working day;
 3. AIR MAIL: 20-30 working days;
 4. Mail Post: 15-20 working days;
 5. Surface: 45~60 working days.

3 . What's your return policy?
(1) Defective Products. We will accept returns on website purchases within 30 days after delivery arrival. All defective products can be returned for refund or replacement, we also will be responsible for the return shipping cost and shipping cost (from China to customer's country). The customer is liable to confirm with PandaHall service team for a advisable shipping method.
(2) Non-defective Products. Products that are not defective can be returned for replacement, even if just for the product is unsatisfactory for the application, but must apply within 7 days from the arrival date of shipment. The customer should be responsible for return shipping costs and taxes caused.

4. How do I save on shipping?
Due to the high price of international shipping, we suggest our customers to buy everything they want in one order. That way, the per-item shipping cost could be minimized. Please add to cart.