l  Sample service:

Samples are available. Some samples of stock goods are free of charge, buyers shoulder the freight cost. Sample of customized products can be produced. Sample delivery time--around 3--7 days after confirmation.

l  Custom-made service:

OEM and ODM accepted. Customers' designs welcomed.

l  Transportation service:

For small order/sample order, economical express delivery offered for customers.

For bulk orders, sea transportation or air transportation offered.

For sea transportation, EXW, FOB, CIF, and other terms available.

l  After-sale service:

7/24 service offered. Our after-sales staff will help to solve the issues in time.

FAQ

Q1: Are you a manufacturer or trading company?

A1: We are a company integrated with industry and trade.

Q2: What about the shipping methods?

A2: We can ship goods to you by sea , by air ,by air-sea or by courier.

Q3: What about the payment methods?

A3: We accept TT,Western Union,Papal,etc.

Q4: What about the payment terms?

A4: Our normal Payment Term: 30% deposit , the rest 70% is against B/L copy or before delivery.

Q5: What’s your delivery time?

A5: Usually we produce within 25-30days after the payment confirmed.

For some urgent order or rush order, we can finish in 7-15 days.

Q6: Can I print our logo/barcode/unique QR code/series number on your Items?

A6: Yes. We can make Silk printing,Pad printing,Laser engraving, water transfer

Q7: Can I order some sample for our testing?printing,etc.We are professional in logo making.

A7: Yes,of course. Stock sample is free. For customer design samples,there is sample making charge,which is normally refundable when order placed.

Q8: Can you customize the product in special shape?

A8: Yes, OEM and ODM project is available and warmly welcome.

Q9: How can you make sure we will receive the products with high quality?

A9: Our QC team will inspect and test goods very carefully when assembling/packing and before delivery. Normally,Inspection standard: AQL II:2.5/4.0.

double wall ceramic mug with silicone lid