Packaging Details:                          1.We pack our products by paper box

                                                                            2.We have common package,white box and color box

                                                                            3.Inside:bubble paper

                                                                            4.Outside:paper carton

                                                                            5.Accept the customer design
Delivery Detail:                                  30~45days

Order Service:

1. We can make the custom piece to our customers as the request. The customers can send us the drawing or sample then we will make the sample to you. Providing the sample to our customers, once we ensure the order.

2. We can make the logo as the customer request. Customers can send me the logo sample or the pictures for the logo with the exact size. Then we will make the logo on the product. We can the advertisement cup, gift cup, image of the cup, promotional mug as the customer request. Also we can make the logo on the inner tube surface for our customers.

3. We can make the package to our customer. We usually send the product with common box. But we can make the box or other package as customers  request. Customers can give us the sample or image for the package then we can make it to send you the sample to confirm that.

4. Once we ensure the sample, we are going to produce your product and send the product in time.

5.  We can send the product to the port as the customer request.

Service after sale:

1. We send the product in the safe way and I will offer the replacement once it is damaged in shipping.

2. We ensure the quality of the product. If you find the problem of the quality, you can contact me to solve it. We can send you the replacement.

Introduction:

1. How to order the products?
Answer:
Send the inquiry with detail item description or with Model number.
Tell us the quantity you need, the size of goods, the packing.
If there is no packing demand we take it as sea-way packing.
If possible please attach one reference picture to avoid any misunderstanding or any links from our website for we get a better understanding.

2.About sample?
Answer :
Samples not for free, and the express charge account into buyers, after receiving the official order, the seller deducts it in first orders value.
3. About lead time and shipping time?
Answer :
Cause all of our products manufactured according customers' order, usually Within 30 days after receipt of your deposit. Usually shipped by sea, small order or urgent order we can send you by air after received your agreement.
According the distance from china to your port, Usually from China to European about 22 days. To West of American 20 days.

4.Can I expect a quality product?
Answer :
Yes. All our activities are accredited to ISO 9001 and based on delivering the highest quality possible, both in products and services, ensuring long-term benefits and optimum performance. 
5. How to place order?
Answer:
There are several ways order our products:
Order by FAX: You can print out a copy of your order and fax it anytime to us at +86-317-3618366
Order by TEL: If you'd prefer to talk to a real live person you have the option to call us on our order line at +86-317-3605109 during regular business hours. Our regular business hours are typically 8:00 A.M. - 5:00 P.M. Beijing Standard Time.
Order by e-mail: send your order to our email .
6. About mini order?
Answer :
Different products with differ MOQ, please contact us to confirm. ..