FAQ

Why is Better medical
1. Recognizable brand Better medical
2. Stylish packaging design
3. Strategic Near port position
4. 14 year manufacturing experience as the guarantee
5. Competitive price and professional exports

How to order from Better medical
1. Please confirm the model numbers and quantities that you would like to
purchase to our sales person or email to us
2. We will send you a Proforma
Invoice once we get your order. And if you need,we will help you calculate
the best freight charge by courier
3. After you arrange the payment and send us
your bank copy, we will put your order down to production

4. When the goods are finished,
we will send the goods out and let you know the tracking number

Trade Information

Trade Terms: FOB, CIF, EXW Payment Terms: T/T, Western Union, Paypal, Escrow,
MoneyGram, L/C
Payment Condition: 30% deposit advance, 70% balance before delivery
Delivery Time: 25 working days after confirming the order
Packing:By hard carton
Transportation: By sea, by air

Lead Time
Orders will be delivered from our factory within 25 working days after final confirmation

After-sales Services·
24 hours around clock & 12 moths warranty·
Life-long maintenance service for the product·
Providing the best pre-sale and after-sale service of healthcare
medical equipments in China

Question

1,Question: What is your MOQ?

Answer: LCL or FULL container order are welcome.

2,Question: Could you provide the samples?

Answer: Yes, of course. We could provide the samples.

3,Question: Do you accept FOB or CIF?

Answer: Yes, FOB must be more than 1*20ft by Sea, CIF for any qty .

4,Question: Do you have the stock?

Answer: Yes, we have the stock within 200 PCS goods normally.

5,Question: What is your lead time?

Answer: regular products within 3 days for the samples.

OEM products will be depend on different situation.

6,Question: Do you accept OEM or ODM order?

Answer: Yes, we accept OEM, ODM for your logo, package or your design.

7,Question: What is your warranty?

Answer: One year warranty and 100% satisfaction guarantee. 

If the product has has problem, just show the pictures or video to us, 

we could send new one or spare parts to you. 

8,Question: How to make the payment?

Answer: TT is within 3 days to receive the money, Western Union, Money gram, 

Paypal can pay very soon. L/C also can accept for us