Kind Tips:

If the package is small,we will send it by Express(DHL,FedEx,TNT,Ups etc.).If big package,we will suggest sending by ship.

Please check the goods immediately when you get it.If any problems,please contact us at once.

Find the following methods to solve the problem:

1.If the goods damaged,you can refuse to sign off and contact us,once we find out the problem,we will resend it.

2.If some of your good missed,please telephone us,once we figure out the problem,we will resend the missing goods

3.If the wrong goods sent to you,please let us know,once we find the problem,we will change it for you.

 Q1. Are you a factory or trading company?

     -- we are surely factroy, locates in Shishi, Fujian Province of China.

 Q2. What are your main products?

     -- We specialized in all kinds of metal garment accessories used for garment, shoes, bags, etc.

 Q3. Can I ask for some of your item samples?

     -- Free samples of 2 sets buckles and less than 10 pcs of other small products can be offered, but with the shipping fee on your side, please understand.

Q4. How much do you charge for new sample development?

     -- For OEM design, new moulds are needed;

        Normally USD 65.00 for a design; for buckles, that depends on the moulds number.

 Q5. Can I get samples first of my own design, and then start the order?

     -- Yes, of course. We charge you mould fees and will send real samples for your checking with shipping fee on your side; after your confirmation, then will start the order; if the order quantity exceeds 20,000 pcs, the mould fees and shipping fee will be refunded.

 Q6. How many days needed for production?

     -- Normally 5-8 days for ODM design, and 10-30 days for OEM design and according to your quantity.

 Q7. What's the shipping method?

     -- Normally use international express as DHL, TNT, FedEx, UPS, etc.

        Can also arrange according to your needs.

For more details and questions, please just feel free to contact with us.

Hope you have a nice day always :)