1. How can i place an order?

You can contact any of our sales person for an order.Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time.For designing or further discussion, it is better to contact us with trade manager of alibaba, MSN messenger, Skype, or other instant ways, in case of any delays.

2. When can i get the price?

Usually we quote our best price within 12 hours after we get your inquiry.

3. How can i get a sample to check your quality?

After price confirmation, you can require for samples to check our quality.Free for a blank sample to check the design and paper quality, as long as you afford the express freight.For printed samples, we will check $30-$100 to cover the cost on film&printing. The sample cost can be refunded back after confirm the order.

4. What kind of files do you accept for printing?

 AI, PDF, CDR, etc.

5. Can you do the design for us?

Yes, We have a professional team having rich experience in candle box design and manufacturing.Just tell us your idea, we will help to carry out your idea into perfect boxes,

6. How long can i expect to get the samples?

After you pay the sample charge and send us confirmed files, the samples will be ready in 3-7days. The samples will be sent to you via express and arrive in 3-5 days.

7. What about the lead time for mass production?

Honestly, it depends on the order quantity and the season you place the order.Generally 7-15days for about 10000pcs.

8. What is your terms of delivery?

 We accept EXW, FOB, CNF, DDU, DDP, etc.

9.Could I put our own logo on the candle box ?

Yes,it is customized order

10.Could I do candle box  size as our own size?

Yes,it is customized order.

1.We were appointed one of the accredited printers for government publications of the Guangdong province.

2.100% factory and quality assured.

We definitely produce all goods by ourselves, and banned for allowing any outsourcing production from other factories. It is 1 stop service from printing, surface disposal, materials die-cutting, craftsmanship, QC, packing,delivery, therefore quality is 100% assured.

3.Full printing equipment.

With latest advanced processing machine as below to make sure the products we manufactured in a high quality level Hedeilburg printing machine CD102 from Germany,4 colors,1piece bought on 2005.

Ryobi92 printing machine from Japan,4 colors, 1 piece bought on 2010.

Xiaoshen Printing machine from Japan,5 colors,1 piece bought on 2013.

Xiaoshen Printing machine from Japan,4 colors,1 piece bought on 2014.

Xianshen UV printing machine from Japan 7+1 color,1 piece bought on 2014.

And we have few automatic die-cutting machines,and automatic gluing machine,and automatic folding machine.

4.Competitive minimal order quantity.

 You will have a more opportunity to touch our quality since we offer competitive MOQ for you.

5.Quicker lead time.

Quicker lead time is guaranteed through our standard process management system.

6.Fast claims settlement(After Sales Services Provided).

Siwei's project management team controls the process for you from RFQ to PO; from raw material to final product; from delivery to documents,and will deal with your complain on first time.

7.ECO friendly products with SGS certificated.

Our environmentally friendly products were tested by SGS which is the world’s leading inspection, verification, testing and certification company.

8.The lowest transportation cost.

 We are located in Port City of Guangzhou, its transportation is convenient, so our price is lower than others.

9.Factory visit is welcome.

We located haizhu distract of Guangzhou,which full of all kinds material , We can get cheaper paper on high quality,so we can quote better price for your products.it is convenient and secure for you to visit and production inspection.

10.Qualified products to satisfy customers' discerning eyes.

Every step of manufacturing are reviewed by our well trained quality control staff to make sure the products would satisfy customers' discerning eyes.