Q:

What is material of 3D Puzzle?

A:

Material is EPS foam board and paper.

Q:

Do you have safety certification?

A:

 Yes, we have certification of EN71,ISO9001,ASTM F963 and so on.

Q:

Where is shipping port?

A:

Shenzhen port or Shantou port in Guangdong province,China.

Q:

Do you produce customized models?

A:

Of course, we do produce your customized models and also we are available to design the model complying with the customers’ requests.

Q:

Is the sample charge can be refundable?

A:

Yes, normally the sample charge can be refundable when you confirmed the mass production, but for the specific situation pls contact the people who follow up with you order.

Q:

What is your packing style?

A:

Color box package and poly bag or according to customer request.

Q:

Can you produce instruction sheet in our language, logo?

A:

Yes, we can do. Please send text file in your language.

Q:

What is your lead time?

A:

Lead time is different depending on your order quantity. It is usually 2~3 weeks.