How does the lock get powered and how long can it last?

The lock is powered with 4 AA battery,use 4 new brand battery can open more than 10,000 times.

What should do when battery is run out?

The lock will beep to prompt when power is low,please change the battery when it alarm. You can still use the card open about 200 times when it prompt. If the battery is not work,you can use backup key to open the door.

How to open the lock if the card is not work or there is something wrong with the electronic part?

Each lock are equipped with 2 mechanical keys,you can open door with those keys.

If logo print is available?

Yes,we can help to print your logo on the lock and OEM,ODM service are welcome.

What's the MOQ and if can send sample to have a test?

Moq is 20 sets. And we can send sample to have a test. Sample demo kit is charge.

What 's the door thickness required for those mortise?

We have mortise which sutiable for 25~55mm thickness door. If your door is out or this range,it will need customed.

Your software is free and easy to use?

Our software is free and we have manual to teach you how to use it.

What's the delivery time?

Sample within 3 workdays,quantity order takes about 7~15 days.

Are your factory is experienced in this field?

We have more than 8 years experience in this field.

What certification do you have?

CE certificated is applied. FCC,UL certificate are can be applied according to your requirements