We know you will have many worries when you get genset.

Don't worry,our best warranty service will be here.

Quality guarantee:12 months or 1000 hours of Warranty Time of all our products.We take the full resonsibility only in the fault that created by the quality.the wearing-parts,daily consumables and human error of operating&maintenance are not included in.

Before sales service:Free charge on load capacity analysis,complete-set forming,technology consultatioon as well as assisting user to fix up machinery room and lay out equipment installation plan.

Under sales service:For the purpose of helping user to master all type of gensets' operation,use and maintenance better,we specially offer the cost-free full set on-site training session in our company.

After sales service:We attach great importance of after sale service,we establish the computer backup for follow up service and periodic inspection.Our maintenance center has the quick reaction management system,we'll indicate user eliminate fault in an hour via phone or arrange the service people doing on-site maintenance A.S.A.P for more complicated condition.About the complain,we always strictly follow the principle of seeking truth,and appoint the responsible person to solve trouble.

 1.     What is your warranty period?

        Our payment terms is 1 year or 1500 running hours whichever comes first. But based on some special project, we can extended our warranty period.

 2.     Does your generator have global warranty?

       Yes, most of our products like Perkins, Doosan, Yuchai, Deutz, Volvo power generator enjoy the global warranty service. And the alternator we use like Leroysomer, Stamford, marathon also enjoy the global warranty service, so you do not need to worry about the aftersales service.

 3.     Can you accept OEM?

       Yes, we can accept OEM.

 4.     What is your payment  terms?

        We can accept T/T 30% in advance, and the balance 70% shall be paid before shipment or L/C at sight, L/C deferred payment terms or west union. 

 5.     What is your delivery time?

        Our normal delivery time is 15-20 days. But if your order is some special engine and alternator, then the delivery time is longer

Huaquan Power main products:

Diesel generator set: power by Perkins, Cummins, Doosan,Deutz, Volvo, Yuchai and son on.

Natural gas generator set: power by Perkins, revised Cummins, Yuchai.

Generator type: open generator, silent generator, mobile generator.

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