We offer free samples of selected products upon customer's request. All sample shipments will be either by air or by sea, with taxes and shipping costs paid by the customer. 

    We insist on keeping our customers well informed on manufacturing procedures every day. Timely delivery and product quality are guaranteed. 

Star Cap Professional cap&hat Manufacturer Wholesale Custom Baseball Snapback Cap Hat

Show Room :

1:What is most advantages in the competitive markets?

Our advantages are professional designs ,best quality control,punctual delivery ,good communication and reasonable prices.

2:What shall we do ,if we need put logo on the caps?

Just send the logo by email,attached the picture by PDF or JEPG files ,and inform us the pantone colors ,the size ,and the location of it ,so we can make embroidery,printing,or other style logo for clients’ choices

3:price is a sensitive topic .how do you comment on your price level?

Our product lines belong to middle level prices in high quality ,we would like to establish nice and long business relations with customers .

4:What is your policy of samples ?

Since our caps and hats are becoming more and more popular and there are many customers will ask for free samples ,our sample policy is all samples (less than 3 pcs we made before)are free of charge ,but we have to ask the customers to make the freight collected for the express .After got the account number of Fedex or DHL from clients ,the free samples will be sent out immediately by collected air freight to them .

5:What is your usual term of payment?

30% in advance, 70% in the period of shipment, or 50% in advance, 50% in the period of shipment. Depends on order quantity.

For small order value less than 20000 USD ,we need 30%deposit balance T/T against the copy of the B/L ,For some special buyers ,we also accept D/P ,For order value more than 20000USD ,We can accept L/C at sight .

6:Do you have a good team involved in designing caps and hats?

Yes,we launch a new collection every year and update our website and cata logue with new items

7:How do you control your quality?

We have professional QC Staffs ,there are 4 processes we focus our attention on

A:To check the bulk fabrics’ quality before production ,such as fabric composition ,color fastness of washing and light,etc

B:To check the logos’ production ,such as thread or printing colors ,embroidery trim clean etc

C:To check the sewing process ,seam properties ,slippage strength ,given seam strength ,strength of attachement etc .

D:To check the finished caps and hats after steam ironing ,but before packing

8:What is your standard packing?

Our standard packing for 5/6 panels caps :24pcs/polybag/inner box ,144pcs carton ,

carton dimension 51cmx44cmx54cm=0.115 cubic meters ,G.W.:14KG per carton ,N.W.:12kg

9: How about your lead time to make sample? How about sample charge?

Generally around 7 business days to make sample. Sample fee is $80 including shipping freight.For stock samples need, we will charge the fee and clients are expected to pay for freight only ; We will charge the fee for developing new sample that called custom-made samples, and sample fee will be refunded to you if committed bulk order placed.

SKYPE:starcapchina

TRADEMANAGER:starcapchina

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