SENMEI TECHNOLOGY CO.,LIMITED founded in 2006,which specialized in electronic products

including power bank,usb flash drive,memory card and usb car charger.As an audited supplier

of the SGS group,we focus on quality control and pay attention to each opinion from our customers.

With many years of experience in research, development and selling,we successfully cooperated

with hundreds clients from all around the world and established long-term relationship with them.

Our staff are always trying best to serve every customer with the most excellent service of
pre-sale,sales tracking and after-sale and always devote ourselves to improving daily jobs as follow:

1.Timely response:
During the working time,any business enquires or questions to us will be treated within 8 hours excluding
some knotty questions within 12H.

2.Professional attitude&carefulness
Different questions will be dispatched to different dept and treated by a professional and responsble

personnel to guarantee all the questions to be effectively resolved.

3.Order control in the whole process:
--Enquires&orders:be responsible by our marketing department.
--Order tracking:performed by sales assistant.
--Material preparing:performed by purchasing department.
--Formal production:acted by production department.
--Quality control:performed by quality department.
--Shippment:processed by logistic departmet.
--After-sale tracking&treatment:processed by after-sale department.

 Q:How can I get the after-sale service?

A:We usually offer 1 year warranty for all the products,so you can enjoy the After-sale service

during the warranty valid,any quality or function problems involved,you can get back to us for

the free replacement, moreover,we regularly provide 3‰ free spare parts against shipment.

Q:What's your payment methods?
A:Payment through Paypal/T.T/W.U are acceptable,contents in Detail:full payment for samples

and 40% deposit for formal order,remaining balance paid against shipment.

Q:What's the minimum order quantity on products?
A:It depends on product category,normally,500pcs for emergency chargers and 1000pcs

for mobile chargers/adapters and cables.


Q:Can I get the custom samples with logo?
A:Yes,you can.please send us the logo in AI/PDF format and indicate
its exact location on the product and pantone No is also needed.

Q:Are the samples available to check quality and functions?
A:Yes,they are free for 1-2pcs and charged more than 2,maximum sample quantity

at 10pcs
For other questions not listed here,please contact our sales representive to

obtain the answers

1.Available packaging:Polybag,White box,Blister and Color box
2.Available shipping method:Ocean shippment/Air shippment and International Express

1. Return items MUST have all ORIGINAL packaging and accessories.
2. We will replace items which are malfunctioning items for 30 days from the date you receive them.

Items which have physical abuse are not covered by the warranty.
3. Refunds are only offered for defective products reported within 7 days upon receipt.
4. Buyer accepts responsibility to pay for return freight for any reason except DOA (dead on arrival).
5. Shipping and handling charges are non-refundable at any case.