We will try our best effort to delivery your samples and bulk products in shortest time.If have any questions after received our products,we will help you to solve it in 24 hours.We treat you as my friends ,please belive we can provide more better service for you.

1,Are you factory or trading company?

        We are factory ,having professional designer. Our factory specialized in ceramic products more than 10 years, so you don't worry about the quality,Moreover,We have strict quality control system.

2,Why you need customers supply their  own size, the quality, the packing way or even the detail design?

        The size,the quality,the packing and the design ,they are important elements of price, we need the detail information to count the basic cost accurately and then quote you our the best price.

3,Does  your products pass the food grade safety testing?

        All of our products lead free and low canmium,Also diswasher and mircowave safely.

4,What kind of packing for this item?

        Normal brown box packing, color gift box packing, white box packing, export carton packing, pallet packing, polyfoam packing, display box packing, pvc box packing, mail order box packing, shrink packing, handmade box packing.

5,What kind of material for for this item?

        Ceramic(Keramika/keramik), stoneware/Gré/Gres, crockery, porcelain/Porcelaine/Porzellan/Porcelana/Porculan, fine bone china, new bone china, clay, normal white clay, white clay, black clay, super white clay.

6,Sample lead time

        7-10 work days.

7,Where will be used for this item?

        Home decoration, daily use, restaurant dinnerware,casual dinnerware sets,hotel dinnerware, holiday dinnerware,gift,coffee house, bar and so on.

8,What is your delivery time?

       35-40 days after order confirm.

9,Can you print my own design or logo on the mug?

        Yes, your logo and design are warmly welcomed. 

10,How do you guarantee production quality?

Should you have any question ,please don't hesitate to contact me.