1. All products from VELLO will through 24hrs aging test before packing and dispatch.

2. All products from VELLO will with 1-years warranty (including spare parts and technic support)since the day of the commercial invoice.

3. We offer customer-made design to meet special request(Acceptable OEM&ODM) services.

4. We promise we are manufacturer, all sales process, production, inspection, packing and shipping are handled by VELLO team.
5. Service guarantee period: 1 year (quality problems within 3 months, new lamp replacement)

6. Quality : Well-experience & qualified technicians & enginess who incharge of R&D to make sure the quality of each products from VELLO factory.

7. Price : As a factory always offer better price more than a trade company,Vello light,since 2003,professional manufature lighting has 12 years,we are a factory located in GuangZhou.

8. Delivery : Prompt delivery,Without delay as the agree terms.

9. After-sales : We always do one-year warranty for free,and providing lifelong technical adviser.

10.MOQ : Sample order is acceptable.

Q 1.What's the MOQ?

A. 2pcs 

Q 2. What kind of certificate you have?

A. We have ROHS, CE, EMC, as well as national patent.

Q 3.You are factory or trading company?

A. We are a professional stage lighting company that is mainly engaged in the product research and development, design, production, sale and service with our own factory.

Q 4.what's the payment term?

A. We accept TT, 30% deposit and 70% balance before shipment, Western Union, Sucure payment

Q5.What’s the sample time and lead time for mass productions?

A:Normally, sample time is about 3-7 days after receiving your details. Lead time for mass productions (500pcs) is about 30 days.

l me the standard of package?

A. We usually use carton box, flight case, carton with wooden frame is also ok if required. 

Q7.How about your monthly capacity.

A. It depends on which model .For example, par light, monthly capacity can reach near 2000pcs and big capacity near 3000pcs.

Q 8.Where is your major market?

A. Our products are popular in European countries, America area, Asia, such as Germany, France, UK, Italy, united states, Mexico, Brazil, Egypt, Japan, and so on. Some of them are our regular clients and some of them are developing. We hope you can join us and make mutual benefit from our cooperation.

Q9.. How about the transport?

A. If the number of goods is small we usually use FedEx, TNT, DHL,EMS, and some express you offered. If the number of the goods is big usually we use the FWD. Either by sea or by air is OK.

Q10. How many kind of products do you have?

A. over 110, move products are under developing