LED Circular tube Packing has two kinds:
1.Anti-static bubble bag+white box for one piece, one carton for 12pcs;
2.PE Foam+white box for one piece, one carton for 10pcs.
One Carton size 545*275*280mm

Shipping:

The shipping has international Express, such as,DHL FedEX,UPS,TNT,EMS,etc. Also by air, by sea.

1. Response within 12 hours.

2. Customer label is supported
3. OEM and ODM orders are welcome.
4. IES files and Dialux lighting design services are available.
5. Defective items will be compensated immediately or in next order.

6. Professional After-sale service:

1). Customers send us details about the damage of goods, such as pictures or video;

2). Damage is reported to engineering and QC department by sales department;

3). Possible reasons of damage and best solutions are suggested to customers;

4). Maintenance or new components or new tubes free of charge to customers within warranty.

Why choose Toplight Lighting?

1.The professional manufactutor of led lighting,which built up in 2011 in shenzhen China. 

All the time specializes in LED tube light, LED panel light, LED plug light, LED high bay light, LED ceiling lights, 

T5/T8/T10/2G11/Circular/Double Shine T10/Unitytube series tubes, etc.

2. LED light factory, We focus on doing foreign trade business and also provide service for domestic trade companies.

Our goal is to satisfy our customers' needs. We have the ability and confidence to meet customers' different demands

for wehave a complete system from design, development, production, process and package to after-sales service.

3.Our company complies with ISO9001:2008 standard and passed through the verification of GMC and Alibaba. 

Many kinds of products have got appearance and utility patents (No.ZL201130166046.8 and No.201120198027.8). 

4.Our products have passed UL,CE,FCC,PSE and RoHS certifications. Thus, our products are favored by domestic and overseas customers. The development of our company is directly related to staff members' ideas and actions. We put the emphasis on making high quality products in order to build our brand in the LED industry and sincerely 

serve to build our brand in the LED industry and sincerely serve the global customers.
 

1. What is the general business process?

Answer : Send Inquiry to Toplight → Specification Confirmation → Quotation → Sample List Confirm → Proforma Invoice → Payment Bank Slip → Sample Delivery → Sample Satisfactory → Bulk Order List → Proforma Invoice → 30% Deposit Payment in Advance → Production Ready → 70% Balance bank slip → Delivery → After Sale Service.

2. What is the warranty?

Answer : 3~5 years warranty is offered depending on different types of lights. If the products have quality problem during warranty, we can send new replacement with freight on ours immediately if urgently. Or we prefer to send replacement with next order.

3. What is the payment term?

Answer : For sample order, we can accept T/T, Paypal, West Union, 100% in advance. For bulk order, 30% deposit in advance by T/T, 70% balance before shipping.

4. Can you offer free samples?

Answer : No, but sample fee can be refunded depending on the coming order amount.

5. Can I add my logo on the product label?

Answer : Yes, but order quantity is requested depending on different lights.Usually, the quantity is over 20pcs, we can offer free laser marking on the lights.