Package:  natural transparent bag, insert cover with poly bag or color box, all packed in Pallets

Imatec is a specialized supplier and manufacturer for large format printing industry, with providing series of inkjet inks, inkjet media products etc which are widely used for HP Designjet, for Canon IPF, for Epson Stylus, as well as for Roland, for Mimaki Plotters, both indoor and outdoor applications.

Q: Do you have the samples to provide? Is it free of charge?

A: Yes. We provide samples for free of charge, with freight collection. The samples can be both sheet size and small roll (24"x3m).

Q: How about the goods package? Is the customized OEM packing & logo accepted?

A: Usually with neutral packing. One roll per box, with pallet. Also, OEM packing is available for free. You need just inform us your logo & packing information in details. We will do it for you.

Q: How much the freight would be?

A: It depends on your area, we used TNT/FedEx/DHL for samples, sea-shipping for bulk quantity order. But cost-saving and fast efficiency can be guaranteed.

Q: Is there any discount for large quantity?

A: Yes, definitely. It will be depending upon what you ordered, and how many it is ordered. Our discount support is always open for you.

Q: What is the lead time for delivery?

A: Usually 3-7 days after payment (deposit). This time includes production time, and testing time before leaving factory.

Q: Is there any policy for the problem goods?

A: Yes, if the quality problem caused by us, please contact with our sales directly, and we will take all the cost, and replace you new one; if the product problem is caused by customers, then customers will take the costs for new one. We don't accept any unreasonable return back.

Any product-related questions please consult our sales or technician. We'll try out best to help you out.