Imatec always pack the products in strict way to guarantee delivery safety. Please refer to the following process:

  Please!! Click the Pictures as below to check more of our products. You may have more options.

Dedicated with one-stop Source-chain Management, Imatec has always carried out the most considerate Services to clients all around the world. Working as a High-end Solution provider has been the position of Imatec.

Welcome to IMATEC. You will definitely enjoy the most professional services, competitive prices, and Grade A+ quality.  

Q: How can I confirm what kinds of ink I should buy?

A: Check if all the following 3 steps:

(1) What is the brand and model for printer and print head?

(2) What material would you want to print on?

(3) What is the whole printing process flow?

Q: How about the goods package? Is the customized OEM packing & logo accepted?

A: Yes, sure! We supply normal OEM packing for free. You need just inform us your logo & packing information in details. We will do it for you.

Q: Is it safe for the bottle (inks & ink cartridge) during the shipping delivery?

A: Do not worry, we will do enough safety testing before shipment, and all the bottles with aluminum sealed shim.

Q: How much the freight would be?

A: It depends on your area, we used TNT/FedEx/DHL for bulk service, but the discount will be available.

Q: Is there any discount for large quantity?

A: Yes, definitely. It will be depending upon what you ordered, and how many it is ordered. Our discount support is always open for you.

Q: What is the lead time for delivery?

A: Usually 3-7 days after payment (deposit). This time includes production time, and testing time before leaving factory.

Q: Is there any policy for the problem goods?

A: Yes, if the quality problem caused by us, please contact with our sales directly, and we will take all the cost, and replace you new one; if the product problem is caused by customers, then customers will take the costs for new one. We don't accept any unreasonable return back.

Any product-related questions please consult our sales or technician. We'll try out best to help you out.