5.FAQ                                                                                             

QIf we need price, which detail should we sent to you?

    A (1) material       (2) size              (3) thickness

        (4) printing       (5) quantity       (6) packing

 QCan I split my order into different designs?

    A  Yes, but the amount for a single design should be reaching to a quantity.

 QIs there a price difference for 2 Color vs. 4 Color?

    A  there is no price difference. The reason we can offer such a good rate

         is that  we print   4 color CMYK gang runs, so there’s no difference if your

         design uses 1 or 10 colors

 PRODUCT QUESTIONS

QHow do I set up my file?

    A Remember to design your file in CMYK at 300 and 100% print size. Include any 

      special instructions in a separate file or separate layer. And don’t forget the bleed 

      and safety areas. Indicate die lines, and kiss cuts on separate layers.

 QWhat is a bleed?

    A Artwork must bleed an 1/8” beyond the size on all sides. A bleed does not count 

       towards your final size- you do not pay for a bleed because it is cut off. As an 

       example, if your size is 4” * 4” then the file you submit should be 4.25” * 4.25”.

 QDo you offer custom printing (Pantone colors, etc)?

    A Yes we do, but in general custom runs

SHIPPING & TIMING QUESTIONS 

QWhat’s your turnaround time?

   A roughly 10-15 days after we receive your payment and press artwork, but can 

       take longer. Unfortunately, we cannot guarantee shipping dates.

 QCan I get rushed shipping?

   A You can upgrade your shipping to FedEx Overnight (or similar Express service) 

      which may help meet your deadline. Rushed shipping does not affect the

      turnaround time of 10-15 days for printing.

 QCan I contact you via the telephone?

    A Definitely, call me any time if you need my help.

 6.Our Services