1.Payment:

* What are the terms of payments you offer?
Payment should be sent in USD or RMB on the basis of goods Values. We accept payment of T/T, Western Union, PayPal, Escrow and cash, etc.

2.Shipment:

* How long will it take to deliver goods?
We will deliver the goods within 3-5 days for spare parts, other goods maybe take a little more times to test and prepare, we will deliver the goods within the deadline which both parties agreed.

* What kind of packaging you offer?

We will pack the goods well with exporting packages to make sure all goods in a good condition during storage and delivery. Our usual package is OPP bag, gift box, blister pakage in carton.

* What kind of transportation methods you offer?
A.We always use express delivery like DHL, UPS, FedEx, TNT and EMS, as we enjoy perfect discount in these companies. But if buyers provide us accounts of their own, transportation fee paid by such accounts are also welcomed.

B.We also always transport by air and sea for the goods with large quantity, and we will confirm freight with buyers' prior delivery.

* What Locations can you ship to?
We can send the goods to the whole world if the express way can deliver it.

3. Other problems:
What kind of problem will happen usually?
Some goods will be out of stock and cannot offer, because it cannot meet the quality request or really out of stock. Anyway we will contact the client to confirm well before shipping.

 Shenzhen Vilo Technology Co.,Ltd

Established in 2008, VILO Technology Co.,Ltd. is a leading manufacturer and exporter in cell phone case and tablet case. Our products include Plastic cases,TPU cases, Silicon cases,hybrid cases and leather case. We have strong R&D capabilities, and are specialized in providing comprehensive technical support service of precise mould, plastic injection, surface coating, silk-screen, electroplate, sanding, water transfer printing, laser carving, dual material injection, IMD Tech, and so on.

We not only offer high quality products, but also friendly business service.

 * Mixed colors/models orders are acceptable. 

 * High speed delivery. 

 * Continuous product and price information update. 

 * Transparent shipping cost.

* 12-hour service response.

* Automatic Shippment Notification System.

* Order Processing Tracking And Searching.

* Sample order is ok ,and free of charge

 * Return the goods with condation,if you find the goods is not your order or the goods with bad quality.

* We bear the risk of incident

* Any problem and information,please let me know