1. Customer service:

Any questions to be sent will get response within 24 hours.

2. After-sales service:

Before shipment ,products will be strictly inspection on our factory QC Process System.Just in case,there is abnormal.Please contact us at first time, Customer Complaint Handling Procedure will be boot at once.Implementation of the scheme will be come out within 48 hours.We will negotiate with customer to find a reasonable way to resolve and compensate.

1.Wuxi Hangruiyu Bearing Co.Ltd is an integrated enterprise in production and trade. 

Our factory was founded in 2002, which located in Industrial Zone in Linqing city,Shandong province.

 International Trade Department was established in Wuxi city, Jiangsu Province,on March,2013.

2.“Customer satisfaction,quality utmost,premium reputation”is our tenet.We always adhere to taking international and domestic market as guide, the science management as basis and the technology as a breakthrough. We take the customer demand as our company’s eternal goal and are dedicated provide the best products and service for our new and old customers.
Above are some of the equipment
All products are manufactured accroding to the demand of ISO9001:2000.

The quality has met or exceeded China National Standard.

1.Could you accept OEM and customize?

YES, we can customize for you according to sample or drawing.

2.Could you supply sample for free?

Yes, we can supply sample for free, but need our customer afford freight.

3.Does your factory have CE?

Yes, we have ISO 9001:2008, and SASO. If you want other CE, we can do for you.

4.Is it your company is factory or Trade Company?

We have our own factory; our type is factory + trade.

5.What time the guarantee of your bearing quality guarantee period?

1year! Customer need supply photos and send bearing back.

6.Could you tell me the material of your bearing?

We have chrome steel, carbon steel, and stainless steel, ceramic and plastic material.

7. Could you tell me the packing of your goods?

Single plastic bag then put in single box, and then put in carton or wooden case, at last packing in pallet.

8.Could you supply door to door service?

Yes, by air and by express (DHL, FEDEX, TNT, EMS, SF 7-10 days to your city.)

9.Could you tell me the payment term of your company can accept?

T/T, Western Union, PayPal, T/T, L/C

10.Could you tell me the delivery time of your goods?

3-7 days stock goods and other goods according to the quantity about 3-30 days.

Thanks for your attention! Have a good time!