Package and shipping : 

Package: Carton or wooden case. we will pack the mail frame seperate with the handle, in order to increase the loading quantity

Shipping: By sea or by truck

Service : 

1. Warranty: one year warranty.
2. After one year: we will supply you with cheap spare parts if any problem.
3. Samples:samples are available.
4. Delivery: 2 days for samples, 20 days for mass production.
5. Trade terms:CIF,CNF,FOB,EXW,DDU
6. Payment terms:T/T or western union.

FAQ : 

Q: Are you a trading company or manufacture?

A: As one of the oldest manufactures of dehumidifiers and humidifiers, we are now taking the leading position of cooling industry in mainland China. We have 100 employees with more than 15 engineers and 4 production lines.

Q: Do you accept OEM?

A: Yes, we can accept OEM, and we have the professional designer to help you design your logo.

Q: Do you accept ODM?

A: We welcome ODM, we have professional engineers team to help you with the design of the dehumidifiers and to provide you the professional suggestion with the dehumidifiers you want.

Q: Can I buy a sample for testing ?

A: Yes, we can supply you with a sample. for most of the models, we have them in stock. we can supply you with the sample within 2 days after we get your payment.

Q: Can I visit your factory?

A: We warmly welcome you come to visit us at Hangzhou city, Zhejiang province. You can take the airplane to Shanghai, then take the fast train for 50 minute to Hangzhou railway station, we can pick you up at the railway station. If you fly to Hangzhou directly, we can pick you up at the airport.