Q1: How to control the products’ quality?
We have always placed great emphasis on quality control to ensure that excellent quality level is maintained. Moreover, the principle we always maintain is "to provide customers with better quality, better price and bette service". We have passed loreal test . 

 Q2: What is the MOQ

For the  cake shape towel cake gift towel cake souvenir is our regulr goods, we product it al the year around ,So if you choose our design and our size ,the MOQ will be small .It will be 300pcs /design /color .Also we work on OEM orders. Which means size, material, quantity, design, packing solution, etc will depend on your requests; and your logo will be customized on our products.

Q3: What information should I let you know if I want to get a quotation?
1, Size of the products
2, Material and stuff(if have)
3, package
4, Quantities
5, Please send us some pictures and designs for checking if possible so we can do best as your request. Otherwise, we will recommend relevant products with details for your reference.

Q4. Where is Softex? Is it possible to visit your factory?

A: softex located in Hebei . It is very convenient to visit us, and all clients from all over the world are highly welcome to us.

Q6. What is your delivery date?

A: The delivery date is about 15 days after receipt of payment.

Q7.What is your payment terms?

A: 30% deposit in advance and 70% balance before shipment.

 Q8.Can you send free samples?

A: Yes, free samples are available; you just need to pay the express fee. You can provide your a/c like DHL, or you can 

call your courier to pick up from our office.

 Q9. Transportation

a) Port of loading :Mainly ship from XINGANG mainland(China)

b) Shipping Services: by sea