As a subsidiary of Enrich Group Corporation (Hong Kong-based), Shenzhen Enrich Car Industry Co., Ltd is based on Self Balancing Scooter manufacturer which are dedicated to home security, vehicle security and automotive products respectively.

You may concern about:

1.Q: About us.
   A: We are manufacturer, we have two our own factories in China. 
       So our price is more compective than trade company.

2.Q: About Sample.
   A: About sample, we could send it to you for testing if the sample is in stock.
       The cost is paid by you no matter sample fee or shipping fee.
        But we will refund the cost to you after you place the order.

3.Q: About Quality.
   A: We have well experiences in this filed no matter manufacture or inspection.
       We have our own QC teams, they will make sure the whole production procedures strictly operating.

4.Q: About Deliver time.
   A: It usually takes 4-7 weeks.

5.Q: About MOQ.
   A: Our MOQ (Minimum Order Quantity) is 150 cartons.
       Why? Generally, 150 cartons could be shipped in a 20 FEET CONTAINER.
       I think you won't let the container wast the space.
       You could put various colors or models bikes to reach one container.

6.Q: About Payment.
   A: Now, we only accept T/T and western union payment terms.
       T/T: 50% T/T as deposit and 50% T/T before shipment.

7.Q: About Packing.
   A: We will use bubble pack, paper board, plastic protector to protect bike.
       The carton is match the bike size and thick enough to avoid be punctured.

8.Q: About After-Sale Service.
    A: We provide a perfect after-sale service when you have any question about order or production.

9.Q: What can I do if I received damaged bike?
   A: Don't worry. Please take photos to show what's wrong with it and send photos by e-mail.
       We will respond within 24 hours to help you solve it.

10.Q: Can I send the broken bike to your factory to fix in warranty date?
     A: It is our responsibility to fix it.
         However, send it to us may be not the best way to settle it.
         It depends on the cost which will happen, we prefer to find a better way to solve it.

11.Q: Can you design packaging or logo?
      A: Yes,you can send us the design you want and we will make it for you.

12.Q:Can you do other types bicycle?
      A: Yes,we can.We have produced folding bike, mountain bike, road bike...and OEM/ODM is welcome.