For the sake of security, we use standard exporting carton with bubbles bag or styrofoam or inside. All the wheels are well protected before shipping.

-Make sure you will check the package carefully before you sign to the courier.

-Contact us ASAP if you find anything missing or package damaged.

A. What kind of carbon fiber do you use?

We use Toray T700+T800, which import from Jopan.

With High-temp resin( about 220 )&Basalt apply on the braking surface, to well anti-heated for long time riding, to increase braking performance and durability.

B.What kind of tests do you do for your products? UCI? EN? CE?

Our frame testing is according to EN racing bicycle standard requirement.

And rim testing is based on EN 14781 standard.

Besides, we are proud of some of our clients get our rims and wheels passed by UCI.

C. Does your company offer painting and decaling service?

Yes, We accept custom decal and painting design work.

And we also have professional experience decal designer to help you finish your design work.

D.How about your shipping? And how many days can I get the packages after payment?

About shipping, for sample we advise customer to shipped by EMS, and TNT, DHL, UPS .

And production shipment,we advise to ship out by sea or air.

Besides, we have some spcial express line to Europe, which is very convenient and easy to custom clearance, moreover, in our experience, there is little tax or even no needed, it is very practical and useful to you.

Regarding arriving days, Usually, about 7-8days to US,CA and Western Europe by EMS,About 3-5days to

Europe by TNT,DHL,UPS etc...

E.Should we pay the high taxes?

To Euro, via our special express line, in our experience, there is little tax or even no required.

We would like to mark low value for you according to your specific requirement, to avoid high tax.

F.Why us?

The best service we are offer:

1.Professional Pro R&D team

2.Strict Testing Project

3.We have experience sales people work with you no matt you are freshmen or work in bicycle filed a long time.

4. Complete warranty policy—One year for your rim and two years for frame.

5. Insurance: Our product have covered by Product Liability Insurance

IF YOU HAVE ANY QUESTIONS PLEASE CONTACT ME !!!