Testing:

-For the sake of security, we use standard exporting carton with bubbles bag inside. All the wheels are well protected before shipping.
 
-Make sure you will check the package carefully before you sign to the courier.
 
 -Contact us ASAP if you find anything missing or package damaged.

Our Services
 
About Payment
We accept payment via Escrow, Alipay, Western Union or PAYPAL.
Pease contact us for instructions if you want to pay in other ways or want to buy more quantity.
Full payment must be made within 5 days of placing your order.
 
About Shipping
Normally, we ship the goods via EMS or our own forwarder by courier. If clients want the goods to be shipped by DHL,FedEx or TNT, Please contact us in advance.
For Belgium, Netherlands and some other European countries, we recommend DHL or TNT shipping or our special airline.
As all wheels are hand built in our own workshop, we normally need lead-time 5-7 working days upon your order confirmation.
If we could not meet this lead-time, we will contact you in advance. Tracking numbers will be provided once wheels are sent.
 
Warranty Policy
 
Warranty:
All products we sell in our store are in good quality and under strict quality test before shipment.
We will try our best to avoid any quality problem.
We promise warranty for quality in 18 months. We will repair or replace it free of charge if defective part was found in 3 months. You will only need to pay the shipping cost if the defects found after 3 months and whtin 18 months.
This warranty is non-transferable and valid to the original purchaser of the product only.
 
The following improper use will void your warranty
1 Crashes and accidents
2 Misuse (off-road riding, jumping, trick riding, Cyclocross, etc)
3 Modification of wheels or Improper assembly
4 Tire pressure exceeding 140psi
5 Normal wear and tear
6 Improper follow-up maintenance or maintenance by an unauthorized technician.
7 Installation of parts or accessories not originally intended for, or not compatible with the wheelset as sold
8 Damage or deterioration on the surface finish or appearance which has no effect on the function
9 Damages caused by natural disaster
 
This warranty does not cover
10 Normal wear items (bearings, skewers, spokes etc)
11 Surface finishes and cosmetic treatments (anodizing, decals, etc)
12 All other bicycle components
13 Consequential or incidental damages (where applicable)
 
Warning: If you do not follow these guidelines the warranty will be void.
14 Use brake pads for carbon rims only. Change brake pads when wear is indicated.
15 Use high pressure rim tape for clincher wheels.
16 Clean rim surface and brake pads before you use your wheels.
17 Exceed the maximum tire inflation pressure recommended. Road: 130psi; MTB: 65psi
 
Return Policy:
If you're not satisfied with our products, you can return it for a replacement or refund with the following limitations:
· You have 90 days from date of purchase to return parts or accessoires.
· Labor and shipping are not refundable. Shipping cost must be paid by buyer for a replacement.
· Spoke orders are non-refundable and not replaceable if spokes have been customized by us or have been laced.
· If your package arrives damaged in shipping, please take some pictures and contact us immediately so that we can
promptly process for your return, replacement, and/or refund.
· You need to contact us in advance for any return. Return without advanced notification will not be accepted
 
Thank you for choosing FARSPORTS, buy with confidence.