Our Package Advantage:

1.Our wooden case is after fumigation treatment.Needn’t timber inspection,saving shipping time.

2.All the spare parts of the machine were covered by some soft materials,mainly using pearl wool.

3.The outmost is wooden case with fixed formwork.

4.The bottom of the wooden case has firm iron jack,convenient to Handling and transport.

1. Free consultation service before, during, and after sales;

2. Free project planning and design services;

3. Provide 1 year complete warrantee and life-time maintenance service;

4. Installation/Operation/ Service/ Maintenance Manual and Video: Provided In English

Frequently asked questions

How to get the most suitable machine and best price?

please tell us:

the material you wanna handle

max size of these materials (length,width and thickness)

the work you wannna handle with this machine (engraving ?cutting ?or other)

How long is the delivery time?

A.For standard machines, it would be 7-10 days;

For nonstandard machines and customized machines according to clients specific requirements, it

would be 15 to 30 days.

Do you arrange shipment for the machines?

A:Yes, dear  esteemed customers, for FOB or CIF price, we will arrange shipment for you. For EXW price, clients need to arrange shipment by themselves or their agents.

What’s the guarantee?

1. Laser tube guarantees 12 months. While the whole machine guarantee for 1 year.

2. 24 hour’s technical support by email or calling.

3. English manual and video tutorial.

4. one year quality guaranty for the machine (excluding the consumables).

5. Lifetime maintenance free of charge.

6. We will provide the consumable parts at an agency price.

7. 12 hours on line service each day, free technical support.

How do I know that I have all the goods I ordered before the shipment?

We will make pictures for every part of the goods in order.and the pictures will be sent to our clients for confirmation before the shipment.

How can I get Machine's spare parts?

There are two methods.

You can order the spare parts together with the machine,

this is the safest way to transport the laser tube.

The other way is you can inform us when you need to replace the consumables,we will send as soon as possible.

Which parts of the machine are also expendable?

The wearing parts of machine are laser tube, lens and reflectors.