Question&Answer

Q1: How the product pricing and how to consult prices?

A:We pricing the products according to the customers' choice on materials,printing,and other process flow and so on. And you can inquiry by TM,skype or send e-mail to us.

Q2: What information should I let you know if I want to get a quotation?
A:

-size of the products (Length x Width x Height)

-material and surface handling (We could advise if you’re not sure)

-printing colors (could quote 4C if you’re not sure)

-quantity

-FOB price is our usual price term, if you need CIF price, please let us know your port of destination.

-If it is possible, please also provide with pictures or design sketch for checking. Samples will be best for clarifying. If not, we will recommend relevant products with details for reference.

Q3: When we create the artwork, what kind of format is available for printing?

-The popular ones: PDF, AI, PSD.

-Bleed size: 3-5mm.

-Resolution: no less than 300 DPI.

Q4: How many days will samples be finished? And how about the mass production?

A: Sample leadtime: usually need 7days. Mass production leadtime usually need 20 days
 If you are the urgent order,we can delivery about 10 days.

Q5:If the products have some quality problem,how will you deal with it?

A: Each step of production and finished products will be inspected by QC department before shipping.If the quality problem of products caused by us, we will provide a replacement service.

Q6:Could you provide samples for test?

A:Yes, we provide free samples for customers,but customer should bear the freight charges.

Q7:How to make payment?

A:T/T,L/C&Western Union,paypal, trade assuranve via Alibaba, we also accept most other convenient methods of payment.