Warranty 

1) The warranty for the whole machine is 24 months.
2) The warranty for the mirrors & lens and laser tube is 3 months.
3) The warranty is from the date of arriving at the port of destination.
4) During the warranty, we will repair the broken parts for FREE.
5) When the warranty is over, we will charge for the repair.
6) If there's any problem in the future, we will give you tech support by sending email/telephone/skype/msn and we will send you tech documents to fix the problems soon.

Trade Assurance Service

Our company has been a member of Trade Assurance Service in http://chinaraylaser.en.china.cn, that’s new

service provided by Alibaba, which can provide the buyer with the trade safeguards, ensure the delivery time and

product quality. Alibaba will refund 100% of the total amount if we (the seller) break the contract. You can check the details:http://tradeassurance.china.cn/ 

Shipping

We will send out the machine by Sea to the nearest port in your country. 
If you want to send it by DHL or any other shipping way,please contact us in advance.
For shipping purpose, please tell us your phone number and detailed contact information after you confirm the order

Payment

1)We accept T/T, Western union etc, if you want to use other way, please contact us.

2)We will start to prepare your order after you make the payment.

High quality,low prices and good service is our eternal pursuit.We are looking forward to cooperation with customers from all over the world. Our company is a production factory which integrated with researching,manufacturing,marketing and services of laser machine , CNC routers and other related products.

Q: Does your laser run from a laptop or Desktop PC?

A: bothare OK, as long as your operation system is window 2000/XP/vista/win7 

Q: Does your laser work from printer in coreldraw/autocad?

A: our laser machine can work in CorelDraw and AutoCAD directly.
and it connects to PC by using a USB cable.

Q: What files is the software compatible with?

A: JPG,PNG,BMP, PLT, DST, DXF,CDR,AI,DSB,GIF,MNG,TIF,TGA,
PCX,JP2,JPC,PGX,RAS,PNM,SKA,RAW

Q: What's the difference between the different laser tubes?

A: usually,the power of the tube is decided by two parameters:
1) the length of the tube,the longer the tube is, the more powerful.
2) the diameter of the tube,the bigger the tube is, the more powerful.