Within the warranty, we will provide the FREE maintenance for the broken parts.

No matter what kind of product problems, our customer service staff will deal with it as soon as possible.We offer online service 24 hours all day trademanager, Email and so on.You can contact us any time,if urgently,pls call us

Our company specializes in laser engraving equipment and  have our own factories.High quality,low prices and good service is our eternal pursuit.We are looking forward to cooperation with customers from all over the world.

Q: Does your laser run from a laptop or Desktop PC?

A: bothare OK, as long as your operation system is window 2000/XP/vista/win7 

Q: Does your laser work from printer in coreldraw/autocad?

A: our laser machine can work in CorelDraw and AutoCAD directly.
and it connects to PC by using a USB cable.

Q: What files is the software compatible with?

A: JPG,PNG,BMP, PLT, DST, DXF,CDR,AI,DSB,GIF,MNG,TIF,TGA,
PCX,JP2,JPC,PGX,RAS,PNM,SKA,RAW

Q: What's the difference between the different laser tubes?

A: usually,the power of the tube is decided by two parameters:
1) the length of the tube,the longer the tube is, the more powerful.
2) the diameter of the tube,the bigger the tube is, the more powerful.